Promat Technical Support
Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice...
How can we help?
Our technical sales team helps you at every step of your building project. You need advice to finalise your fire protection plan? You need a product data sheet, a document of performance or an installation manual? Or do you just want to know when your products will be delivered? Contact us and we will get back to you.
Email our experts
Email our experts
Promat's Technical Project Support Team have wide-ranging experience in all aspects of passive fire protection. Click the link below and complete the form, your enquiry will be passed to the person best placed to help you.
Call our helpline
Call our helpline
Do you have an urgent question that needs a quick answer? Don't hesitate and , call our helpline for immediate support:
Phone No.: +62 811 3204 0296
(Monday to Friday 09:00 – 17:00 GMT+7)
Technical Documentation
Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done.