Promat Technical Support
Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice...
Promat's History
Promat’s story began in Germany in 1958. The company then gradually expanded its market to all of Europe. Today Promat is part of the Etex Group and present in over 40 countries.
For 50 years, Promat has been designing, testing and manufacturing products and systems entirely dedicated to fire protection extended to thermal, high and low temperature insulation as well as resistance to humidity and acoustic correction / weakening .
Our Minerva seminars
Our Minerva seminars
The unique Minerva program offers fire safety professionals the opportunity to increase their knowledge and expertise of passive fire protection. We offer workshops and trainings at 3 different levels:
- basic understanding of fire protection
- in depth passive fire protection design
- Fire safety engineering
Workshops for installers
Workshops for installers
The Etex group has a global network of modern and well-equipped training centres where construction professionals can learn from the experts about how to install Promat products to the highest standards. We focus on the execellence of installation, but also on the legal requirements and on the correct way to document and report the job done.
Training on demand
Training on demand
If you are a customer with a large group of people who require training, we can provide bespoke training, combining theory and practice. We specify your needs and customize our workshops in such a way that you can take back a maximum of relevant learnings.
Further resources
Learn more about Promat's product and systems.
Documentation
Documentation
All the Product and System documentation you need in one convenient location.
Tools & Services
Call the experts
Call the experts
Our technical support team has the answer to all your questions. Also the tough ones. Put us to the test.
Technical Documentation
Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done.
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