How to contact us

We want to offer you all the customer support you need. For product inquiries, technical support, and expert advice, here are all the ways you can contact your local Promat team.

 

Contact details

Contact details

MALAYSIA

Etex Malaysia Sdn. Bhd.
(Formerly known as Promat (Malaysia) Sdn. Bhd.)

Unit 19-02-01, Level 2, Wisma Tune
No. 19, Lorong Dungun, Damansara Heights
50490 Kuala Lumpur, Malaysia

Phone : +60 (3) 2095 8555
E-mail : promat.my@etexgroup.com

HONG KONG

Promat International (Asia Pacific) Ltd.

Room 1010, C.C. Wu Building
302-308 Hennessy Road
Wanchai, Hong Kong

Phone : +852 2836 3692
E-mail : promat.hk@etexgroup.com

SINGAPORE

Promat Building System Pte. Ltd.

10 Science Park Road, #03-14 The Alpha
Singapore Science Park II
Singapore 117684

Phone : +65 6776 7635
E-mail : promat.sg@etexgroup.com

 

 

AUSTRALIA

Promat Australia Pty Ltd.

1 Scotland Road, Mile End South
Adelaide, SA 5031

Phone : 1800 776 628
E-mail : PAPL.mail@etexgroup.com

CHINA

Promat Shanghai Ltd.

No.2 Tai Hua Street
Yonghe Economic District, GETDD
511356 Guangzhou, China

Phone : +86 (20) 8136 1167
E-mail : info@promat.com.cn

Promat Support

Promat Support

Promat Support

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Support Options

Promat Technical Support

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Technical Documentation

Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done. 

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