Promat Technical Support
Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice.
Certification & fire testing
Our products and solutions go through extensive fire testing before they get the right certificates and classification reports to go to market. This product and system development process goes far beyond what is required from a regulation point of view. A passive fire protection solution from Promat gives people precious time to escape the building when fire breaks out. And it helps fire fighters to save lives.
Our certificates
Our certificates
At Promat, we want to offer our products the highest level of testing and certification globally available. We add our own specific tests those legally required to ensure our products and systems protect in real fire situations. On top, we strive for specific CE marking as “fire protective products”, based upon a European Technical Assessment (ETA). If a product comes with a CE marking as “fire protective product”, the fire tests have been assessed and approved by a certified Body and the durability of the products is declared by a third party - view our Certifire Certificates . Our CE marked products gives them a passport for Europe and the world but also the best assurance for our customers.
Every CE marked Promat product comes with a Declaration of Performance (DOP) that lists the essential performances and the classification or assessment reports linked to the product. This document gives you all you need to comply with your local legal requirements in Europe and precious information about the products for the rest of the world.
Our fire testing methods
Our fire testing methods
Our materials, products and systems are the result of a rigorous research and testing process, validated by independent certification authorities. This development process goes beyond basic regulatory requirements. Systems are tested in real-world conditions to ensure that they live up to their promise.
In standard test configurations, many critical or weak points in a system or application are not evaluated. Our experts know that specific weaknesses can make the difference between a successful protection and failure with tragic consequences. We are convinced that limiting the evaluation of our systems to standard tests is not enough. This is why our products come with certificates, assessments and reports that guarantee the ultimate in performance.
See also Durasteel Testing and Certifications
How can Promat help you?
With each step in your Passive Fire Protection Plan, you will need a reliable assessment of the risks and the right systems to protect your building. Promat can help you to understand your local regulations and to choose the right solutions with all the documents required.
Declaration of Performance Downloads
Declaration of Performance Downloads
Download your Declaration of Performance (DOP) documents, detailing our Promat products and systems compliance with legal requirements.
Passive Fire Protection Plans
Passive Fire Protection Plans
Are you building a school, hospital, office building, residential highrise or shopping mall ? For every type of large scale building you are designing, you will need to include a passive fire protection plan to protect it against fire.
Contact our experts
Contact our experts
Our technical support team are ready to answer all your questions, so get in touch now and put us to the test.
Technical Documentation
Find the product datasheets, system brochures, declarations of performance, installation manuals and other documents you need to get the job done.
